Miscellaneous Tips
Telecom Mania
Following are the most common (but not universal)
service codes for telephones. Your service's codes may vary,
but these are the ones you'll run into most often.
Call Waiting
When you are on a call and hear a tone signaling
that you have another caller, to answer the incoming call, press the
telephone switchhook for one second. This will also place the first
call on hold. Press the switchhook again to return to the first
call.
To disable call waiting before making a call, dial
*70, then wait for a dial tone, and immediately dial the
number. Anyone who calls your number will then hear a normal
busy signal until you hang up. Call waiting will be
reactivated for the next call, unless you disable it again with *70.
The customer will need to dial *70 before dialing
an Internet provider through a modem. For special instructions, the
customer should contact her Internet provider.
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Call Forwarding
Call forwarding allows you to transfer all
incoming calls to another number automatically. To activate
it, pick up the phone, listen for a dial tone, and dial 72#, then
dial the number you want your calls forwarded to. If the line
is busy or is not answered, call forwarding is not activated, but
repeat the procedure to make it so.
Cancel call forwarding by picking up the phone and
dialing 73#. Listen for two short tones followed by a dial
tone, and call forwarding has been turned off.
Three-Way Calling
Three-way calling (or conference calling) allows
you to add a third party to a conversation or place a second
outgoing call privately.
To activate three-way calling, call the first
person and put him/her on hold by pressing the switchhook for one
second. Wait for a dial tone, then enter the number of the second
person you'd like to add to the conversation. When the person
answers, you can talk privately before adding the first person back
to the conversation. Press the switchhook for one second to add the
first person. Now all three people will be on the line at the same
time. To disconnect either caller, ask one caller to simply hang up.
You may then converse with the remaining person. When you hang up,
all callers will be disconnected.
Call Return
Call return lets you place a call to the telephone
number associated with the most recent call received, whether or not
the call was answered. You may be offered the chance to dial another
code to have the number automatically dialed, but in some areas, the
number will be announced, then dialed, without further input from
you. To activate call return, dial *69.
Some phone systems will keep trying to dial the
number if the line is busy. When the line is free, you'll hear
a special ring to alert you, and the call will be redialed when you
pick up. To cancel this feature, dial *89.
To activate Call Return: Pick up the telephone and
listen for dial tone. Press *69. The number of the last call you
received will be called back and you will hear it ringing or you may
hear a recorded message telling you that the line is busy.
Caller ID
Caller ID identifies the number (and name, when
available) of the caller before the call is answered, as well as the
date and time of each call received. You'll require special display
equipment for this, of course.
You can keep your number from showing up on
someone else's caller ID by using per call blocking (*67).
It'll need to be dialed before each call for which you want to block
caller ID information being sent.
If you have per-line block on your phone line, so
that "Anonymous Call" shows up on any caller ID you call,
you can disable this by call with *82. Some phone lines block
unidentified callers, so in order to get through if you have
per-line blocking, you'll need to dial the *82 code.

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